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About us

Who we are

Wild Bamboo is an award-winning technology and professional services company, passionate about creating solutions that help clients improve community wellbeing across New Zealand.

Who we work with

Trusted by dozens of community sector NGOs and thousands of health and social sector staff, our solutions help teams work more effectively and build a complete picture of care.

Our family

Wild Bamboo is part of the Wise Group, a family of charitable organisations supporting mental health, addiction, and wellbeing across New Zealand.

What we’re known for

Great people + great products = the impact we make. We’re best known for our core product, Recordbase, which is used by community organisations across mental health and addiction, supported employment, child and youth services, domestic violence, justice, wellbeing, and disabilities.

Our Recordbase journey

Recordbase began with a simple observation: social‑sector teams were spending more time wrestling with data than working with people. We saw the frustration of trying to manage sensitive client information while meeting complex reporting demands, and we knew there had to be a better way.

So Wild Bamboo built Recordbase to make that work easier, helping organisations keep data safe, share what matters, and show the real impact of care — not just in numbers but in stories that reflect people’s lives.

Built by the sector, for the sector

We’re proud to be built by the sector, for the sector, supporting social, health, and community organisations.

Our impact

Since our journey began, we’ve grown to support thousands of frontline staff nationwide and were honoured winners at the 2024 Waikato Chamber of Commerce Business Awards.

2024 the Wild Bamboo team receive For Purpose award at Waikato Chamber of Commerce Business Awards in recognition of excellence in maximising community wellbeing

1995

The idea was born to create a software solution for the social sector.

2005

Initial release of Phacts, our first digital CMS, on Windows

2007

Moved to the web with Phacts Online

2008

PRIMHD is introduced

2009

Wild Bamboo launches to offer Recordbase

2011

First modern version of Recordbase. Employment customers come on board

2014

Domestic violence prevention customers join

2017

Housing First and housing services join

2019

Expanded into disability services (ACC)

2021

Data services team expanded to build insights for clients

2022

Milestone of more than 100 customers across Aorearoa

2024

Received For Purpose award at Waikato Chamber of Commerce Business Awards in recognition of excellence in maximising community wellbeing

Wild Bamboo is part of the Wise Group Copyright ©2026